Seeing roaches in the kitchen or bathroom?

Tell us which rooms, what time you see them and whether this is a new problem or something that keeps coming back.

Detailed illustration of a German cockroach

Where are they showing up?

Kitchens, bathrooms, warm appliances and utility spaces are common places to notice activity.

What to tell us

The rooms

Kitchen, bathroom, basement, laundry room or another part of the property.

The time

Whether you mostly see them after dark or during the day too.

The pattern

One sighting, repeated activity, small roaches, larger roaches or signs in more than one room.

The property

Apartment, single-family home, business or a building with shared walls.

Before the visit

Save a photo if you can. Put accessible food away, wipe up spills and keep the area easy to inspect. Avoid spraying every crack right before the appointment—it can make the activity harder to assess.

We’ll explain the plan

The right approach depends on the species, where activity is happening and the type of building. We’ll explain what the service covers, what you need to do beforehand and what follow-up may be needed.

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